Effective Date: September 01, 2025
Welcome to DigitalMandir.com (“we,” “our,” or “us”). By accessing or using our website, mobile application, and services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our platform.
1. Use of Our Services
- You must be at least 18 years old to use our services.
- You agree to provide accurate and complete information when creating an account, making bookings, or processing donations.
- You may not use our services for unlawful, harmful, or fraudulent purposes.
2. Account Registration & Security
- You are responsible for maintaining the confidentiality of your account credentials.
- You must notify us immediately of any unauthorized use of your account.
- We reserve the right to suspend or terminate accounts that violate these terms.
3. Booking & Services
- Our platform allows you to book pujas, homams, archana, and special rituals through listed packages and add-ons.
- Service availability may depend on timing, priest schedules, or temple availability.
- While we strive for accuracy, descriptions and images are provided for guidance only.
4. Donations & Payments
- Payments and donations are processed securely via Stripe or PayPal.
- All fees, donations, and charges are displayed in your order confirmation.
- We do not store sensitive payment details (card/bank information).
- Donations are non-refundable, unless required by applicable law.
5. Refunds & Cancellations
- Ritual bookings may be refundable only if canceled within the specified timeframe shown during checkout.
- Refund eligibility may vary depending on service type (e.g., pujas, homams, archana).
- Any cancellation or refund requests should be submitted to support@digitalmandir.com.
6. Communication
- By using our services, you consent to receiving confirmations, updates, and reminders via email, SMS, or WhatsApp.
- WhatsApp Business API may be used for order confirmations and customer support.
7. User Responsibilities
- You agree not to misuse the platform, including:
- Uploading harmful or offensive content.
- Attempting to interfere with the system or payment process.
- Using services for activities unrelated to religious/spiritual purposes.
8. Intellectual Property
- All content on DigitalMandir.com (text, images, branding, design, etc.) is owned by us or licensed to us.
- You may not copy, distribute, or reproduce content without prior written permission.
9. Limitation of Liability
- We provide services as-is and do not guarantee uninterrupted or error-free operation.
- We are not responsible for:
- Delays caused by third-party providers (priests, temples, payment gateways).
- Ritual outcomes, spiritual results, or personal beliefs associated with services.
- Losses arising from misuse of the platform.
10. Third-Party Links & Services
- Our platform may contain links to third-party websites or services (e.g., payment providers, social media).
- We are not responsible for the content, policies, or practices of those third-party services.
11. Privacy
Your use of our services is also governed by our Privacy Policy. Please review it carefully to understand how we handle your data.
12. Changes to Terms
We may update these Terms & Conditions from time to time. Updates will be effective immediately upon posting with a revised “Effective Date.”
13. Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom, without regard to conflict of law principles.
14. Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us at:
📧 Email: support@digitalmandir.com
📍 Address: United Kingdom